Our Commitment to Security
At StarLifter, security is fundamental to everything we do. We understand that our customers trust us with their data, and we take that responsibility seriously. Our comprehensive security program is designed to protect your information through industry-leading practices, continuous monitoring, and regular improvements.
Data Protection
Encryption
We use strong encryption to protect your data at every stage. All data is encrypted in transit using industry-standard TLS protocols, ensuring secure communication between your systems and ours. Your data is also encrypted at rest, providing an additional layer of protection for stored information.
Infrastructure Security
Our services run on enterprise-grade cloud infrastructure with comprehensive security controls. This includes network isolation, firewall protection, and continuous security monitoring to detect and prevent unauthorized access.
Data Residency
All customer data is stored within secure data centers located in the United States, providing consistent data protection under U.S. privacy laws.
Backup & Recovery
We maintain comprehensive backup procedures to ensure your data is protected against loss. Our disaster recovery plan includes regular backups and tested recovery procedures to minimize any potential service disruption.
Access Security
Strong Authentication
We support robust authentication methods to ensure only authorized users can access your account:
- Multi-factor authentication (MFA) adds an extra layer of security beyond passwords
- Single Sign-On (SSO) integration allows you to use your existing identity provider
- Strong password requirements help protect against unauthorized access
Access Controls
We implement strict access controls based on the principle of least privilege:
- Role-based permissions ensure users only access what they need
- Regular access reviews verify that permissions remain appropriate
- Automated deprovisioning removes access when no longer needed
Security Practices
Secure Development
Security is built into our development process from the ground up:
- Security considerations are integrated throughout our development lifecycle
- Automated security testing catches vulnerabilities early
- Regular code reviews ensure our standards are maintained
- Security patches and updates are applied promptly
Vulnerability Management
We proactively identify and address security vulnerabilities:
- Continuous monitoring for security vulnerabilities in our systems
- Automated scanning of dependencies for known vulnerabilities
- Rapid response to newly discovered security issues
- Regular security assessments to identify potential risks
Organizational Security
Team Security
Our team members are our first line of defense:
- All employees complete security awareness training
- Confidentiality agreements protect your sensitive information
- Clear security responsibilities ensure accountability
- Regular training updates keep our team current on security best practices
Third-Party Security
We carefully evaluate the security of our vendors and partners:
- Security assessments for critical third-party services
- Contractual security requirements for data protection
- Regular review of vendor security practices
Monitoring & Response
Continuous Monitoring
We maintain comprehensive monitoring to detect and respond to security events:
- Security event logging across all systems
- Real-time analysis of security indicators
- Automated alerting for suspicious activities
- Regular review of security logs and metrics
Incident Management
Should a security incident occur, we have established procedures to respond quickly and effectively:
- Defined incident response procedures
- Clear escalation paths for rapid response
- Communication protocols to keep affected parties informed
- Post-incident reviews to improve our defenses
Risk Management
We regularly assess and manage security risks:
- Periodic risk assessments identify potential vulnerabilities
- Risk mitigation strategies address identified concerns
- Continuous improvement based on assessment findings
Contact Us
If you have questions about our security practices or need to report a security concern, please contact us at security@starlifter.io.
We welcome security researchers to responsibly disclose potential vulnerabilities. Please email security@starlifter.io with details, and our team will respond promptly.